Privacy Policy

Information We Collect

At Lepura Bevuta, we understand that your personal information is valuable. When you interact with our nutritional optimization platform, we collect certain types of information to provide you with the best possible health services. This includes information you voluntarily provide when creating an account, participating in our programs, or contacting our support team.

We also automatically collect certain technical information when you visit our website, including your browser type, operating system, and pages visited. This helps us improve our services and ensure compatibility across different devices and platforms.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with Lepura Bevuta. We use the data we collect to personalize your nutritional recommendations, track your progress, and provide you with relevant health insights. This personalization is what makes our platform effective for your unique wellness journey.

Primary Uses Include:

We process your information to deliver our core health services, including creating customized nutrition plans, monitoring your progress, and adjusting recommendations based on your goals. Communication with you about program updates, appointment reminders, and important health information is another key use of your data.

Administrative purposes such as account management, payment processing, and customer support also require us to use your information. We may also use aggregated, anonymized data for research purposes to improve our understanding of nutritional health trends, but this data cannot be traced back to individual users.

Information Sharing and Disclosure

Lepura Bevuta maintains strict policies about sharing your personal information. We only share your data in specific circumstances that directly serve your interests or are required by law. Our approach prioritizes your privacy while ensuring we can provide comprehensive health services.

With your explicit consent, we may share relevant health information with healthcare providers you designate or with family members you authorize. This sharing is always limited to information necessary for your care and is done through secure, encrypted channels.

Third-Party Service Providers

We work with carefully vetted third-party providers who help us deliver our services, including payment processors, email service providers, and cloud storage companies. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us. They cannot use your data for their own purposes or share it with other parties.

In rare circumstances, we may disclose information if required by law, to protect our rights or property, or to ensure user safety. Such disclosures are made only when legally required and are limited to the minimum information necessary.

Data Security and Protection

We implement comprehensive security measures to protect your personal and health information. Our platform uses industry-standard encryption for data transmission and storage, ensuring that your information remains secure both in transit and at rest on our servers.

Our team receives regular training on privacy and security best practices. We maintain incident response procedures to quickly address any potential security issues and will notify you promptly if any breach affects your personal information.

Your Rights and Choices

You have significant control over your personal information and how we use it. Lithuanian privacy laws provide you with specific rights regarding your data, and we're committed to making it easy for you to exercise these rights.

Access and Correction

You can request access to all personal information we hold about you at any time. We'll provide this information in a clear, understandable format within 30 days of your request. If you find any errors in your information, you can request corrections, and we'll update our records promptly.

Data Portability and Deletion

You have the right to receive a copy of your data in a portable format that you can transfer to another service provider. You can also request deletion of your personal information, though we may need to retain certain data for legal or legitimate business purposes, such as completing transactions or maintaining health records as required by law.

You can update your communication preferences at any time through your account settings or by contacting us directly. This includes opting out of marketing communications while still receiving important service-related updates.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Health-related data may be retained longer to ensure continuity of care and comply with healthcare record-keeping requirements.

When you close your account, we'll delete or anonymize your personal information within a reasonable timeframe, typically within 90 days. However, we may retain certain information longer if required by law or for legitimate business purposes such as fraud prevention or resolving disputes.

Cross-Border Data Processing

As a Lithuanian company, we primarily store and process data within Lithuania. However, some of our service providers may process data in other countries with adequate privacy protections. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your information according to Lithuanian privacy standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, analyze site usage, and improve our services. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.

We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period. Our cookies help with essential functions like keeping you logged in, remembering your preferences, and providing security features.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

Minor updates that don't materially affect your rights may be made without notice, but we'll always indicate the last revision date at the bottom of this policy. Your continued use of our services after policy updates constitutes acceptance of the revised terms.